Privacy Policy

Introduction

At DimenAxis, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

This policy applies to all users of DimenAxis, including students, instructors, corporate clients, and educational institutions.

1. Information You Provide

• Account information (name, email, phone number)
• Profile information (education, skills, interests)
• Payment information (processed securely through third-party providers)
• Course progress and completion data
• Communications with us (support requests, feedback)

2. Automatically Collected Information

• Device information (browser type, operating system)
• Usage data (pages visited, time spent, features used)
• IP address and location data
• Cookies and similar tracking technologies

We use your information to:

• Provide and improve our educational services
• Process enrollments and payments
• Personalize your learning experience
• Send course updates and important notifications
• Respond to your inquiries and provide customer support
• Analyze platform usage and improve our services
• Prevent fraud and ensure platform security
• Comply with legal obligations

We do not sell your personal information. We may share your data with:

Service Providers

We work with trusted third-party providers for:

• Payment processing (Razorpay, Stripe)
• Email delivery (Brevo)
• Analytics (Google Analytics)
• Hosting and infrastructure (Vercel, Supabase)
• Error monitoring (Sentry)

Instructors & Institutions

If you're enrolled through a college or corporate program, we may share your progress and completion data with your institution or employer.

Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for data in transit
• Encrypted data storage
• Regular security audits and updates
• Access controls and authentication
• Secure payment processing (PCI DSS compliant)

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we take all reasonable precautions.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at privacy@dimenaxis.com

Cookies & Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings. For more details, see our Cookie Policy.

Children's Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

Policy Updates

We may update this policy from time to time. We will notify you of significant changes via email or platform notification. Continued use of our services after changes indicates acceptance of the updated policy.

If you have questions about this privacy policy or our data practices: